When I first graduated with a PhD in English Literature, I
was plagued by the sense that no one in the non-academic job market cared about
my achievement. After dozens of unsuccessful job applications, it became apparent
that my education would not be enough without workplace experience to back it
up. Like many, I assumed that “experience” was considered crucial because it
indicated that workers had acquired job-specific skills and a professional
knowledge base that made them immediately valuable to a prospective employer.
Yet after working in the non-academic world for several years, I have realized
that the “experience” that employers are looking for has less to do with a person’s
skills and knowledge base than it does with the mode of learning that emerges through workplace experience.
On a general level, I believe that learning follows a trial-and-error model in the workplace
much more than it does in the exam room.
On any given workday, an individual can make a number of small or large
mistakes, and good managers will respond by ensuring that the individual
understands those mistakes and learns how to avoid them in the future. In
contrast, the scholastic mode of learning (particularly for a high-functioning
student) follows a perfectionist model. Parents of “A” students are not likely
to say, “Just see how you do on the next test and learn from your mistakes.”
Rather, they are much more likely to tell their children not to make any
mistakes in the first place, especially when having a competitive GPA and
applying for major scholarships doesn’t allow students the luxury of trial and
error learning. This perfectionist emphasis, I argue, constitutes a fundamental
point of difference between traditional scholastic learning and workplace
learning. Having an impressive transcript might demonstrate your intellectual
aptitude, but having work experience shows an employer that you’ve had the
opportunity to learn from workplace mistakes and that (more importantly) you’ve
already made those mistakes someplace else.
To illustrate the difference between a perfectionist and a
trial-and-error-based “muddler,” I am drawn to Jonah Lehrer’s book, How We Decide. This book was actually pulled
from stores when Lehrer was accused of fabricating quotes in a previous
text, yet I believe it still offers valuable insight in one of its passages on
computer intelligence. In this passage, Lehrer recounts the story of Deep Blue, the set of IBM mainframes
that defeated chess champion Gary Kasparov in 1997. Deep Blue was capable of processing more than 200 million possible
chess moves per second, while Kasparov (a world champion) could only process
five. Of course, Deep Blue carried
the day and defeated Kasparov 3.5 games to 2.5 (with a .5 point reflecting a
draw). Yet this match was a rematch of a contest that Kasparov had won 4-2 in
the previous year. Computer enthusiasts around the world lauded Deep Blue’s eventual victory, but many
people in the world of computer programming were forced to ask, “Why did a machine with 40 million times the processing power of its human opponent win
by so narrow a margin?” The answer lies in the limits of a perfectionist mode
of learning.
Deep Blue was
designed to make the “perfect” chess move every time it played. But in doing
so, the computer had to completely recreate the chessboard and process millions
of moves each time its turn began. It could not learn from experience and it
required an enormous amount of energy to run its calculations over and over. The
computer used so much power, in fact, that it required “specialized
heat-dissipating equipment so that it didn’t burst into flames.” Kasparov’s
brain, on other hand, could draw upon decades of experience to limit its
attention to a small series of possible next moves. He had honed his craft
through a long process of study and muddling, while Deep Blue was the ultimate perfectionist.
Surprised with the limitations of Deep Blue, a computer programmer at IBM named Gerald Tesauro
designed a new program to become the ultimate Backgammon player. However, he
encoded one crucial feature into its software. Unlike Deep Blue, which was designed to make a perfect move on every turn,
this new software was designed never to
make the same mistake twice. The program could not even beat an elementary
Backgammon player when it was first tested. But after it was put through
millions of simulated games, the program became far superior to Deep Blue while using a minute fraction
of the processing power.
Talk to any number of high-achieving students today and
you’re bound to meet a few anxiety-stricken Deep
Blues whose brains are ready to burst into figurative flames. The mental
health consequences of perfectionism have
been well documented and they (like too many social problems) disproportionately
affect young women. Yet the intense pressure never to make mistakes encourages
this mode of learning throughout most formal schooling processes. It’s only
relatively recently that educators have begun to embrace the trial-and-error
aspects of Active Learning
on a broad, formalized scale, and this is a development that I celebrate.
Now that I’ve talked about the virtues of muddling, I need
to talk about its vices. Just as there are drawbacks to an overemphasis on
proactive learning, there are potential disasters awaiting us if we start
telling everyone, “Don’t worry, you’ll learn it after you mess it up a few
times.” Some mistakes are difficult if not impossible to rectify, as we find
every day with the ongoing destruction of our environment or any number of
other issues we fail to address in a sufficiently proactive way. One needs look
no further than the great tragedies of western literature to find countless
examples of people who did not learn their lessons until it was too late. In
fact, I strongly suspect that the enormous emotional power of tragedy comes
from our fear that we ourselves might be doomed to learn our most valuable
lessons only after our mistakes have become irredeemable.
I believe that on some general level, perfectionists thrive
within formal education because their tendencies are well suited to a
test-based system of merit that punishes more reactive approaches to learning. This
dynamic helps explain the thesis behind a book like Why A Students Work for C students and Why B students work for the Government,
by Robert Kiyosaki. In this book, Kiyosaki claims that “A” students thrive in
school but less so in the “real world” because they are adept at working within
a meritocratic system with clear rules and significant benefits for
perfectionists. “C” students, however, are more likely to be self-directed
muddlers who thrive much more once they enter the less formally meritocratic
world outside of school. While I do not wish to argue for or against the
veracity of this thesis, I mention it here to highlight how at least one
bestselling author has connected this perfectionist/muddler distinction to the
biases found in traditional education.
My purpose in writing this piece is not to turn a generation
of perfectionist students into one of muddlers. Rather, I hope that this piece
can get those perfectionists to reflect on the ways that formal schooling and
rewards systems have pushed them to adopt a mode of learning that can create
significant mental health problems and poor self-image in the long run. By
better understanding these forces and by seeing the value in trial-and-error
learning, I hope these students can find a renewed sense of self worth and hope
for the future as they enter the world beyond that of formal schooling.
A quick reaction to the success of C students in a less formally meritocratic world outside school. I imagine this is where privilege has a place, maybe more than being a muddler. I read that research has shown that the best indicator for success is the class of the parents and their "race" and the C student's sex, gender and sexuality...
ReplyDeleteHi Freddie. I think you're spot on about this. If I were to try and save my thesis here, I would argue that your observation offers a necessary coda to my point about muddling. In this case, I would say that being a "muddler" in general is a position that is predicated on socioeconomic privilege. In other words, we might argue about how everyone needs a second chance in life; but people of privilege often get third, fourth, fifth, and even hundredth chances to succeed, which essentially makes them much more likely to find socioeconomic success. To put it another way, muddling is very much a luxury that is unequally distributed across society. If trial and error learning is more effective than other forms, then surely the privileged have more access to this type of learning. If you're rich and one of your business ventures doesn't go well, you just try again. If you're poor and your business venture doesn't go well, your life savings disappear and you never get another chance. As you also point out, C students with immediate access to connections and capital (privilege) are likely in a much more advantageous position than A students with neither capital nor connections.
DeleteMy last reply didn't properly reflect the fact that I count factors such as race, gender, ability, etc. as part of "privilege" in the context we're discussing.
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